Attention & Ad Effectiveness: topics marketers & agencies need to discuss
What should marketers and their agencies be discussing right now? Everyone is talking about AI. That is a given. Measurement and data are certainly popular topics. Those discussions all make sense. There are two other topics that marketers and their agencies should be discussing right now. Marketing and advertising have never been more complicated! If […]
How to Establish an Insights Function by Elizabeth Oates: More Than Just Interesting
Much has been written about insights. But how does a marketer or agency build an insights function that delivers results on behalf of the organization time and time again? The answer to that question is now over, as Eliabeth Oates’ new book More Than Just Interesting is available. The Mercer Island Group team was lucky […]
Retired P&G CEO John Pepper discusses his 1980 document: Characteristics of Successful P&G Managers
In 1980, as he was approaching a new role running P&G’s entire European operation, John sat down and wrote out the principles that he had learned from his mentors and observed from numerous Procter & Gamble executives. That 40+ year old document is too good to not share, and so John readily agreed that we […]
Retired P&G CEO John Pepper’s Characteristics of Successful P&G Managers
John Pepper knows all about success, and the commitment necessary to achieve it. John became CEO of the company in 1995. Following his time at P&G, he went on to serve as Board Chair at Walt Disney as well as Board roles at other fine companies and served as Board Chair at Yale. During his […]
Edelman, Nikki Haley & Trust
If you follow me, have seen me present at conferences or have worked with Mercer Island Group on your brand or agency’s positioning, you’ve likely heard me talk about Edelman, the global PR agency powerhouse. I’ve often referred to Edelman as the G.O.A.T. of agencies marketing themselves. The Greatest of All Time. Their “earning trust […]
It is NOT time for an agency review when…
Clients fire agencies every day. Some should be fired. Many shouldn’t. Good clients know how to weather temporary or occasional difficulties in their agency relationship on their way to achieving consistent long-term success. What issues should NOT trigger an agency review? It is NOT time for an agency review when:The agency has not received effective […]
It’s time for an agency review when….
In a perfect world, a client would never have to change agencies. We don’t live in that world. Clients need high performing agencies that they can count on day in and day out. Unfortunately, there are times when a client can’t count on their agency and for a number of sound reasons it can be […]
A mysterious marketing & agency superpower
Leading or working in a marketing organization is tough. Running or working in an agency is also challenging. Any kind of agency. Despite how tough these businesses can be, there is a mysterious superpower that many execs inherently possess and wield daily that can make all the difference to their businesses, organizations, partners, customers and […]
Better agency feedback delivers a more successful agency review
A few simple steps can help you make your next agency review a better experience for the agencies and more successful for your business. One of those critical steps is the timely delivery of clear and consistent feedback. The benefits are immense: the agencies have a better chance to show their best and you have […]
How to write agency proposals that win
Your agency is terrific, but your proposals aren’t. You have a talented team. Your work is smart. Clients love you. You get asked to write proposals. Despite all that talent and success, your proposals simply aren’t winning enough new business. Maybe you aren’t winning enough, or winning the big ones, or winning the ones you […]