Why Agencies Lose Pitches

Drawing from decades of running agency reviews, the Boehlers explain why clients can’t name agencies, how “about us” thinking sabotages pitches, and why strategy—not creative alone—is the real differentiator. Listen

How to Pitch and Win in 2026

How to pitch and win in 2026 with Robin and Steve Boehler, Founders @ Mercer Island Group. From the Question Everything Podcast with Ashley Walters. Listen

Why It’s Not About You

What if the reason you’re not winning more new business has very little to do with your talent… your portfolio…or even your credentials? What if the pitch you’re preparing is focused on the wrong thing? Here’s the hard truth: winning pitches aren’t about you. Listen

What We Get Wrong About Agency Proposals and How to Fix It

From Build a Better Agency. With Emily Shapiro & Robin Boehler. Agency owners and leaders are no strangers to proposal writing. But despite our vast experience, there are things we still get wrong, and there is always something we can improve — especially as the industry shifts and changes so quickly. Listen

The Buying Journey of Your Agency’s Prospects

From Build a Better Agency. With Robin Boehler. Like every other consumer, your prospects go on a wild and winding journey as they consider whether or not they want to hire an agency and then go about finding that perfect partner. It’s amazing to me that many agencies teach their clients about buying journeys and […]

How to Stand Out From Competitors

From “Predictive ROI.” With guests Robin & Steve Boehler. If you’ve been listening to the podcast for a while now — you know we share insights and tactical examples for how to stand out from competitors and make your agency an easy yes for your right-fit clients and prospects. Listen

How to Ask for the Client’s Business

From Build a Better Agency. With Steve Boehler and Lindsay O’Neil. This episode will give you the inside look at how agencies present themselves (accidentally and on purpose) and the influence each nuance has on our prospects as they weigh one agency against the others. Listen

How Small Agencies Can Win Big Clients

From “Question Everything.” With guests Robin & Steve Boehler. Consider this your all-access pass to advertising’s top agency/client matchmakers. We’re chatting with power couple Robin and Steve Boehler of Mercer Island Group, the West Coast’s top consultancy firm helping both brands and agencies solve critical business and organizational challenges. Listen